Product Questions
Tiles are small pieces of quality cardstock (Sanntangle® tiles are 8.2cm sq) that are pre-printed on the back for you to add your name, date and tile number. The front is blank, you create your artwork on that side.
The tile is small and you need a small nib in order to create the detail required. A black fine liner is also smoother to write with and will give you a true black line.
As long as you have created a piece of art yourself using the stencils as a starting point or structure you can sell your work. Please don’t copy, reprint or photograph to share the instructions or the stencils.
We’ll do our best to resolve the issue if there’s ever a problem with something you’ve purchased from our shop.
Please refer to our Refund and Returns Policy for further information.
We aim to despatch your parcels next working day. Please remember that most of our products are handmade at HQ so sometimes these need to be made just for you. When ordering fabric this is printed to order, so will need to be printed and heat treated before we can despatch please allow a little longer for us to despatch these.
All parcels under 2kg are delivered via Royal Mail 1st class service.
Please allow 7-10 working days for your delivery. If you have then not received it please contact us on info@sanntangle.co.uk
All parcels over 2kg will be sent via courier and you will be notified of your tracking details.
Online Shop Questions
Tiles are small pieces of quality cardstock (Sanntangle® tiles are 8.2cm sq) that are pre-printed on the back for you to add your name, date and tile number. The front is blank, you create your artwork on that side.
The tile is small and you need a small nib in order to create the detail required. A black fine liner is also smoother to write with and will give you a true black line.
As long as you have created a piece of art yourself using the stencils as a starting point or structure you can sell your work. Please don’t copy, reprint or photograph to share the instructions or the stencils.
We’ll do our best to resolve the issue if there’s ever a problem with something you’ve purchased from our shop.
Please refer to our Refund and Returns Policy for further information.
All parcels under 2kg are delivered via Royal Mail 1st class service. We aim to despatch your parcels next working day.
When ordering fabric this is printed to order, so will need to be printed and heat treated before we can despatch please allow a little longer for us to despatch these.
Please allow 7-10 working days for your delivery. If you have then not received it please contact us on info@sanntangle.co.uk
All parcels over 2kg will be sent via courier and you will be notified of your tracking details.
Other Questions
Tiles are small pieces of quality cardstock (Sanntangle® tiles are 8.2cm sq) that are pre-printed on the back for you to add your name, date and tile number. The front is blank, you create your artwork on that side.
The tile is small and you need a small nib in order to create the detail required. A black fine liner is also smoother to write with and will give you a true black line.
As long as you have created a piece of art yourself using the stencils as a starting point or structure you can sell your work. Please don’t copy, reprint or photograph to share the instructions or the stencils.
We’ll do our best to resolve the issue if there’s ever a problem with something you’ve purchased from our shop.
Please refer to our Refund and Returns Policy for further information.
All parcels under 2kg are delivered via Royal Mail 1st class service. We aim to despatch your parcels next working day.
When ordering fabric this is printed to order, so will need to be printed and heat treated before we can despatch please allow a little longer for us to despatch these.
Please allow 7-10 working days for your delivery. If you have then not received it please contact us on info@sanntangle.co.uk
All parcels over 2kg will be sent via courier and you will be notified of your tracking details.
Can't find your question? Just get in touch
Our team are always pleased to answer your questions or provide advice on our products.
Call us on 01724 373 116 to speak with a member of the Sanntangle team.
You can also send an e-mail to us at info@sanntangle.co.uk and we’ll get back to you as soon as possible.
